ISO 20000-1:2018 IT SERVICE MANAGEMENT
Designed to help organizations deliver effective managed IT services to customers and maintain those standards overtime. ISO/IEC 20000-1 certification helps organizations efficiently deliver quality IT Service Management through a comprehensive process approach.
ITSMS implementation is designed to be a bedrock upon which to build continually improving service management systems. It is fully scalable to organizations large and small or to customers internal and external. Consider the benefits of developing an ITSMS as part of your organization’s customer satisfaction and business continuity strategies.
ISO 20000-1:2018 Certificate helps the organization:
• Service-Oriented Architectures
• Cloud Computing
• Mutual understanding of requirements and accountabilities
• Aligning framework for ITIL methodologies
• Providing structure for business continuity and growth
• Driving improvements in processes